Your privacy is our priority. This document transparently explains how pemata123 collects, uses, stores, and protects the personal information of all our Malaysian players.
Six core principles that guide how pemata123 manages each player's personal data.
All data transmitted between your device and pemata123 servers is encrypted using SSL 256-bit — the same standard used by Malaysia's major banking institutions.
Pemata123 has never and will never sell, rent, or trade players' personal data to any third party for marketing or commercial purposes.
Players have the right to access, correct, or request deletion of their personal data at any time through the designated channels.
We only collect data that is genuinely necessary for platform functionality, legal compliance, and improving the user experience — nothing more.
You may choose to stop receiving marketing communications from pemata123 at any time through the preference settings in your account.
Pemata123's privacy practices comply with international licensing requirements and recognised data protection standards, ensuring your data is handled responsibly.
This Privacy Policy applies to all users of the pemata123 platform, including the website at pemata123.pro and the mobile app. By using our platform, you agree to the collection and use of information as described in this policy. This policy forms part of the Terms and Conditions us.
Pemata123 understands that player trust is our most valuable asset. That trust cannot exist without transparency about how we manage the personal information entrusted to us.
This Privacy Policy is published in line with our responsibilities as a responsible data controller. It clearly explains what information we collect, why we need it, how it is used, with whom it may be shared under certain circumstances, and how long it is retained.
This policy covers all your interactions with pemata123 — from the moment you first browse our website, through the registration process, daily gaming activity, financial transactions, and any communication with our customer support team.
This policy is written in Bahasa Malaysia. In the event of any conflict in interpretation between different language versions, the Bahasa Malaysia version shall serve as the definitive reference.
Pemata123 practices a data minimisation principle — we only collect what is strictly necessary to keep the platform running, meet legal requirements, and deliver the best experience to players. The following are the categories of data we collect:
In the context of the KYC process, we may request official identity documents such as a national ID or passport. These documents are stored in a protected environment with strict access controls and are only accessible by staff granted specific authorisation.
Every piece of data we collect has a clear and legitimate purpose. pemata123 does not collect data simply because it can — every category of data we store serves a specific function that directly benefits players or is required for legal compliance.
Pemata123 does not sell, rent, or trade players' personal data to any third party. However, there are specific situations where some data may need to be shared with other parties to keep the platform functioning or to fulfil legal obligations:
We work with select third-party providers to operate the platform — these include payment solution providers, cloud service providers, analytics platforms, and game providers. All such providers are bound by strict confidentiality agreements and may only use data for the specific services rendered to pemata123.
In cases required by law, court order, or a legitimate request from government authorities, pemata123 may be required to disclose certain information. We will make every effort to notify the relevant player before such disclosure is made, unless prohibited from doing so by law.
All data sharing with third parties is conducted under data protection agreements that require the receiving party to handle data with a level of protection equal to or exceeding pemata123's standards.
Protecting player data from unauthorized access, breaches, or misuse is a responsibility that pemata123 takes extremely seriously. We have invested in comprehensive security infrastructure to ensure your data remains protected at all times.
All data transmitted between your device and pemata123 servers is protected by TLS 1.3 encryption protocol with 256-bit SSL certificates. This ensures that even if someone manages to intercept your network traffic, the data seen would be meaningless without the correct encryption key.
Sensitive information such as passwords, bank card details, and ID card numbers are never stored in plain text in our database. Passwords are processed through strong one-way hashing functions, while sensitive financial information is encrypted using AES-256 data encryption standards.
Only pemata123 staff with a legitimate need to access specific player data in order to carry out their authorised duties are permitted to do so. All access is logged and periodically audited to detect any unauthorised access.
Our systems are monitored around the clock to detect any intrusion attempts, suspicious activity, or security vulnerabilities. Our cybersecurity team conducts regular penetration testing and updates our defenses based on the latest threats.
Like most online platforms, pemata123 uses cookies and similar tracking technologies to enable essential platform functionality and enhance the user experience. The following are the types of cookies we use:
You can manage cookie settings through your web browser or mobile app settings. Please note, however, that disabling essential cookies may affect the overall functionality of the platform.
Pemata123 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and licensing obligations.
When data is no longer needed and there is no legal requirement to retain it, we will delete or anonymise it using secure and irreversible methods.
As a pemata123 player, you have certain rights regarding your personal data. We respect and facilitate the exercise of these rights:
To submit any request relating to your privacy rights, contact the pemata123 customer support team via live chat on the platform. We will process your request within 30 business days.
The pemata123 platform is strictly limited to individuals who have reached the age of 18. We do not knowingly collect or process any personal information from underage individuals.
If we become aware that personal information of a child or minor under 18 has been collected without proper age verification, we will promptly take steps to delete that information and close the relevant account. Parents or guardians who believe their child may have provided information to pemata123 are urged to contact our customer support immediately.
Pemata123 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or platform improvements. The latest version is always available on this page with a clear update date.
For significant changes, we will notify all active players via their registered email or in-account notification at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated policy.
If you have any questions, concerns, or wish to submit a request regarding your data privacy, our team is ready to assist.
Current version: 1 June 2026 · This policy supersedes all previously published versions of the pemata123 Privacy Policy.
Now that you understand how pemata123 protects your privacy, register with confidence and enjoy the best casino experience in Malaysia.